Frequently Asked Questions

How do I log in?
I am having problems logging in
I am having problems using the software
What are the System Requirements?
How do I download the file?
	PC Instructions
	Mac OS Instructions

Don't know the log-in information?

To get the log-in information, you will need to contact your District President. He will give you a username and password. You can use this information to login and download these resources.

If you do not know how to contact your district president, you can find his contact information on the LCMS Web site.

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Problems logging in?

If you have downloaded call documents previously, please contact your district president before trying to download them again. For security reasons, the username and password for each district changes on a regular basis.

If you do not remember how to contact your District President, you can find his contact information on the LCMS Web site.

If you have contacted your district president recently for this information but you are unable to log in, please contact our webservant.

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Problems using the Software?

For technical support please view this page:

http://holybytes.com/cop

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System Requirements

Windows Requirements

• Intel-compatible computer with a Pentium 90 or higher processor
• At least 32 MB of RAM
• Hard Disk Drive with at least 210 MB of free space
• Windows 98, ME, XP, 2000 Professional or NT 4.0 with Service Pack 6

Mac OS Requirements

• Apple computer that supports (in Classic Mode) or is running Mac OS 8.6 or Mac OS 9 versions 9.0 through 9.22
• At least 32 MB of RAM and at least 20 MB disk space
• Stuffit Expander (Download it at http://www.stuffit.com/mac/expander/index.html)

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Downloading and Installing—instructions for Windows

1.	Log in
2.	Click the link to download the file
3.	Click Save at the first prompt
4.	Choose where you will save this file
5.	Wait for the file to download
6.	Locate the file on your harddrive and double click on it
7.	The installation process will begin. Accept all of the defaults suggested in the installation process. Once the installation process is complete, the call Document file will open automatically. Please see the official documentation for further instructions. This documentation is available after the log in process on this Web site.

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Downloading and Installing—instructions for Mac.

1.	Log in
2.	Click on the download link. Call_Document.sit file will download to your designated download folder.
3a.	If Stuffit Expander asks for the location where you want to expand the files, save to a location you will remember. The decompression/expansion process should now begin.
3b.	If Stuffit Expander does not request a location, the expansion should automatically begin.
4.	Once the expansion process is complete, navigate to the Call Document folder now in the location you specified or in the same directory as the Call_Document.sit file (if you were not asked to specify download location).
5.	Open the Call Document folder and double-click on the Call Document file inside.
6.	The Call Document application will open to the Title Screen.